“The wonderful workshop with Lisa Colton about social media has dramatically changed how I look at our communications with community members!”


The ability to convey and promote ideas, both visual and verbal, through the following skills:

Public speaking and storytelling; presentations; correspondence and emailing; proposal and grant writing; social media, marketing, and public relations; conducting effective meetings; conflict management; listening and conversation skills.


  Public Speaking
Here’s How to Avoid Drawing a Blank in the Middle of your Presentation (article)
– Scott Berkun: “The Art of Project Management” Talks at Google  (video)
– Public Speaking Tips from the Best TEDTalks Speakers (article, video)
– Toastmasters.org  Get quick and easy tips for how to prepare and present an award, use visual aids and props, incorporate body language into your presentations, and more.(articles)
– Daley-Caravella, Laura and Kevin Daley: Talk Your Way to the Top: How to Address Any Audience Like Your Career Depends On It (book)
– Three Secrets of The Most Well-Liked Speakers (article)
 Successfully Speaking.com (website)

Shapr: This App Makes Professional Networking As Easy as Swiping Right

Grant Writing
– Hall, Mary S and Howlett, Susan; Getting Funded: The Complete Guide to Writing Grant Proposals (book)
– Barbato, Joseph and Furlich, Danielle; Writing for a Good Cause: The Complete Guide to Crafting Proposals and Other Persuasive Pieces for Nonprofits (book)
– Fox, Arlen Sue and Karsh, Ellen; The Only Grant – Writing Book You’ll Ever Need: Top Grant Writers and Grant Givers Share Their Secrets (book)
 Grantsource.org (website)
 Association of Baltimore Area Grantmakers (website)
 Enoch Pratt Free Library Grants Collection (website)

   Business Communication and Social Media Skills
– Tumlin, Geoffrey: Stop Talking, Start Communicating: Counterintuitive Secrets to Success in Business and in Life, with a Foreword by Martha Mendoza; (book)
– Benjamon, Sarah: Perfect Phrases for Dealing with Difficult People (book)
– Brinkman, Rick and Kirschner, Rick: Dealing with People You Can’t Stand: Revised and Expanded Third Edition: How to Bring Out the Best People at Their Worst (book)
 25 Tips for Perfecting Your Email Etiquette (article)
 10 Gmail hacks to make you a power user (article)
 7 Simple Social Media Moves That Work (article)
 The Secret to a Killer LinkedIn Profile–According to Its Co-Founder (article)
 Business Presentation Skills Training Tips (article)
 Meet is Murder: NY TIMES (article)
 10 Verbal Communication Skills Worth Mastering (article)
Body Language Tips that Exude Confidence (article)
Why is Your Association Still Sharing PDFs Online? (article)

Conflict Management
 – Goldman, Dan: Primal Leadership
 – Heifetz, Ronald and Linsky, Marty: Leadership on the Line: Staying Alive Through the Dangers of Leading, “Orchestrating Conflict”
 – Lencioni, Patrick:  Five Dysfunctions of a Team: A Leadership Fable “Death by Meeting”
 – Scott, Lisa: Difficult Conversations
 – Daley-Caravella, Laura and Kevin Daley: Talk Your Way to the Top: How to Address Any Audience Like Your Career Depends On It
 – Stone, Douglas; Patton, Brian; Heen, Sheila: Difficult Conversations: How to Discuss What Matters Most
 – Heath, Chip and Dan: Made to Stick
 – Peterson, Kerry: Crucial Conversations: Tools for Talking When the Stakes are High
 – Scott, Susan: Fierce Conversations: Achieving Success at Work and at Life One Conversation at a Time

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