Communication

The ability to convey and promote ideas, both visual and verbal, through the following skills:

Public speaking and storytelling; presentations; correspondence and emailing; proposal and grant writing; social media, marketing, and public relations; conducting effective meetings; conflict management; listening and conversation skills.

RESOURCES:

  Public Speaking
– Scott Berkun: “The Art of Project Management” Talks at Google  (video)
– Public Speaking Tips from the Best TEDTalks Speakers (article, video)
– Toastmasters.org  Get quick and easy tips for how to prepare and present an award, use visual aids and props, incorporate body language into your presentations, and more.(articles)
– Daley-Caravella, Laura and Kevin Daley: Talk Your Way to the Top: How to Address Any Audience Like Your Career Depends On It (book)
– Three Secrets of The Most Well-Liked Speakers (article)
– Successfully Speaking.com (website)

  Grant Writing
– Hall, Mary S and Howlett, Susan; Getting Funded: The Complete Guide to Writing Grant Proposals (book)
– Barbato, Joseph and Furlich, Danielle; Writing for a Good Cause: The Complete Guide to Crafting Proposals and Other Persuasive Pieces for Nonprofits (book)
– Fox, Arlen Sue and Karsh, Ellen; The Only Grant – Writing Book You’ll Ever Need: Top Grant Writers and Grant Givers Share Their Secrets (book)
– Grantsource.org (website)
– Association of Baltimore Area Grantmakers (website)
– Enoch Pratt Free Library Grants Collection (website)

   Business Communication and Social Media Skills
– Tumlin, Geoffrey: Stop Talking, Start Communicating: Counterintuitive Secrets to Success in Business and in Life, with a Foreword by Martha Mendoza; (book)
– Benjamon, Sarah: Perfect Phrases for Dealing with Difficult People (book)
– Brinkman, Rick and Kirschner, Rick: Dealing with People You Can’t Stand: Revised and Expanded Third Edition: How to Bring Out the Best People at Their Worst (book)
– 25 Tips for Perfecting Your Email Etiquette (article)
– 10 Gmail hacks to make you a power user (article)
– 7 Simple Social Media Moves That Work (article)
– The Secret to a Killer LinkedIn Profile–According to Its Co-Founder (article)
– Business Presentation Skills Training Tips (article)
– Meet is Murder: NY TIMES (article)
– 10 Verbal Communication Skills Worth Mastering (article)
– Body Language Tips that Exude Confidence (article)
– Why is Your Association Still Sharing PDFs Online? (article)

Conflict Management
 – Goldman, Dan: Primal Leadership
 – Heifetz, Ronald and Linsky, Marty: Leadership on the Line: Staying Alive Through the Dangers of Leading, “Orchestrating Conflict”
 – Lencioni, Patrick:  Five Dysfunctions of a Team: A Leadership Fable “Death by Meeting”
 – Scott, Lisa: Difficult Conversations
 – Daley-Caravella, Laura and Kevin Daley: Talk Your Way to the Top: How to Address Any Audience Like Your Career Depends On It
 – Stone, Douglas; Patton, Brian; Heen, Sheila: Difficult Conversations: How to Discuss What Matters Most
 – Heath, Chip and Dan: Made to Stick
 – Peterson, Kerry: Crucial Conversations: Tools for Talking When the Stakes are High
 – Scott, Susan: Fierce Conversations: Achieving Success at Work and at Life One Conversation at a Time